We ship as fast as we can. Often orders are shipped the same day and transit time quoted in our tracking updates varies (*only applies to weekdays)
International shipments require additional duties and taxes to be paid by the buyer at package pickup which are not covered in our shipping rate. Please check with your responsible customs office to find out what these fees will be before you place an order. If you have any questions, please feel free to contact us.
For countries like Switzerland, Greenland or Norway you have to pay local tax and duty while importing. The rates are set by the responsible customs office. For further information, please contact your responsible customs office.
Based on over 1000 orders shipped in the past year. International delivery times vary by country please contact us for details.
Please note, we vetted our carriers to provide the best possible shipping and customer care. If your package arrives with any major damage please notify the courier immediately when signing for the package and take a photo before opening and send it to firstname.lastname@example.org.
Do you need assistance?
Customer Service is here to help. You can email us at email@example.com.
We stand behind the quality and workmanship of all our products selected. OID guarantees its own products to the original owner against defects in materials and workmanship for the reasonable lifetime of the product. Our warranty does not cover any damage caused by neglect, improper care, accident, or normal wear and tear. If your product fails due to a defect in materials or workmanship, we will repair or replace it, at our discretion.
Please note, brands other than OID have their own warranty terms and conditions.
OID.com prices can be displayed in a variety of currencies, but the following will apply:
Orders will be transacted in GBP by your credit card company upon completion of your purchase.
Prices can be displayed in EUR, but orders will be transacted in GBP. Non-GBP order totals shown during checkout are only estimates of the final amount based on recent currency conversion rates to EUR and exclude any taxes, duties, levies or tariffs that may be imposed.
Prices can be displayed in USD, but orders will be transacted in GBP. Non-GBP order totals shown during checkout are only estimates of the final amount based on recent currency conversion rates to US Dollars and exclude any taxes, duties, levies or tariffs that may be imposed.
NB. We do not ship to PO Boxes.